How to Know a Person is a must-read for anyone looking to deepen their relationships and broaden their perspectives—and I believe it has the power to make us better friends, colleagues, and citizens.
My work has always been rooted in a core idea: Innovation is the key to progress. It’s why I started Microsoft, and it’s why Melinda and I started the Gates Foundation more than two decades ago.
Innovation is the reason our lives have improved so much over the last century. From electricity and cars to medicine and planes, innovation has made the world better. Today, we are far more productive because of the IT revolution. The most successful economies are driven by innovative industries that evolve to meet the needs of a changing world.
My favorite innovation story, though, starts with one of my favorite statistics: Since 2000, the world has cut in half the number of children who die before the age of five.
How did we do it? One key reason was innovation. Scientists came up with new ways to make vaccines that were faster and cheaper but just as safe. They developed new delivery mechanisms that worked in the world’s most remote places, which made it possible to reach more kids. And they created new vaccines that protect children from deadly diseases like rotavirus.
In a world with limited resources, you have to find ways to maximize impact. Innovation is the key to getting the most out of every dollar spent. And artificial intelligence is about to accelerate the rate of new discoveries at a pace we’ve never seen before.
One of the biggest impacts so far is on creating new medicines. Drug discovery requires combing through massive amounts of data, and AI tools can speed up that process significantly. Some companies are already working on cancer drugs developed this way. But a key priority of the Gates Foundation in AI is ensuring these tools also address health issues that disproportionately affect the world's poorest, like AIDS, TB, and malaria.
We’re taking a hard look at the wide array of AI innovation in the pipeline right now and working with our partners to use these technologies to improve lives in low- and middle-income countries.
In the fall, I traveled to Senegal to meet with some of the incredible researchers doing this work and to celebrate the 20th anniversary of the foundation’s Grand Challenges initiative. When we first launched Grand Challenges—the Gates Foundation’s flagship innovation program—it had a single goal: Identify the biggest problems in health and give grants to local researchers who might solve them. We asked innovators from developing countries how they would address health challenges in their communities, and then we gave them the support to make it happen.
Many of the people I met in Senegal were taking on the first-ever AI Grand Challenge. The foundation didn’t have AI projects in mind when we first set that goal back in 2003, but I’m always inspired by how brilliant scientists are able to take advantage of the latest technology to tackle big problems.
It was great to learn from Amrita Mahale about how the team at ARMMAN is developing an AI chatbot to improve health outcomes for pregnant women.
Much of their work is in the earliest stages of development—there’s a good chance we won’t see any of them used widely in 2024 or even 2025. Some might not even pan out at all. The work that will be done over the next year is setting the stage for a massive technology boom later this decade.
Still, it’s impressive to see how much creativity is being brought to the table. Here is a small sample of some of the most ambitious questions currently being explored:
Students interact with an AI tutor in a classroom in Nairobi, Kenya.
Tonee Ndungu—whose team is developing Somanasi—shows off the latest version of their personalized education tutor.
Students interact with an AI tutor in a classroom in Nairobi, Kenya.
Tonee Ndungu—whose team is developing Somanasi—shows off the latest version of their personalized education tutor.
There is a long road ahead for projects like these. Significant hurdles remain, like how to scale up projects without sacrificing quality and how to provide adequate backend access to ensure they remain functional over time. But I’m optimistic that we will solve them. And I’m inspired to see so many researchers already thinking about how we deploy new technologies in low- and middle-income countries.
We can learn a lot from global health about how to make AI more equitable. The main lesson is that the product must be tailored to the people who will use it. The medical information app I mentioned is a great example: It’s common for people in Pakistan to send voice notes to one another instead of sending a text or email. So, it makes sense to create an app that relies on voice commands rather than typing out long queries. And the project is being designed in Urdu, which means there won’t be any translation issues.
If we make smart investments now, AI can make the world a more equitable place. It can reduce or even eliminate the lag time between when the rich world gets an innovation and when the poor world does.
“We can learn a lot from global health about how to make AI more equitable. The main lesson is that the product must be tailored to the people who will use it.”
If I had to make a prediction, in high-income countries like the United States, I would guess that we are 18–24 months away from significant levels of AI use by the general population. In African countries, I expect to see a comparable level of use in three years or so. That’s still a gap, but it’s much shorter than the lag times we’ve seen with other innovations.
The core of the Gates Foundation’s work has always been about reducing this gap through innovation. I feel like a kid on Christmas morning when I think about how AI can be used to get game-changing technologies out to the people who need them faster than ever before. This is something I am going to spend a lot of time thinking about next year.